Pre Job Info:
The customer was experiencing problems operating the column in a stable manner. The column had been scanned the previous year, thus providing baseline data for comparison.
TowerScan Results:
The most recent scan plotted in red, revealed that the tower had suffered extensive damage to trays 2 through 13. The damage was easily identified, especially when compared to the blue profile showing normal operation a year earlier.
Knowing which trays were in need of repair, the customer was able to pre-order tray parts and arrange to have sufficient labour on hand in order to minimize their downtime.
The customer was soon back operating profitably again.